Support

Game progress is saved locally on your device. If you reinstalled TileBloom or cleared the app's data, the progress cannot be recovered from that device. We are working on a cloud backup feature for a future update. If this happened unexpectedly, please email us — we would love to help.

Wait a few seconds and restart the app — coins are sometimes delayed by a moment. If they are still missing, tap Restore Purchases in the Settings screen. If the issue persists, email us with your order ID (found in your App Store or Google Play receipt) and we will sort it out.

Make sure you are running the latest version of TileBloom from the App Store or Google Play. Restart your device and try launching again. If the crash continues, email us with your device model and iOS / Android version — we will investigate as quickly as possible.

We genuinely love hearing from players! Please email us at codeyard.studio@gmail.com with as much detail as you can. Your feedback directly shapes the next update.

Undo reverses your most recent tile move back onto the board. Shuffle rearranges all tiles currently on the board. Hint highlights a tile that can be matched. Extra Slot temporarily gives you one more space in your tray. Each power-up costs coins — earn them by completing levels or purchase them in the shop.